- Manufacturing defects
- Failures or breakages that render part or all of your product to become non-functional
OUR LIFETIME WARRANTY DOES NOT COVER:
- Cosmetic blemishes, scratches, stains, or wear & tear
- Failures or breakages due to misuse, neglect, or intentional damage
- Lost of stolen items
- Unauthorized modifications or repairs
In order to make a warranty claim, you need to have purchased your Normest product through our website.
Got something that is broken and needs repair or replacement? Contact us via the "Chat Icon" with the following information:
- Pictures of the damaged parts and/or wallet or accessory
- Order number
- First & last name
- Full address (Street number/name, city, state, postal code)
If you have any further questions regarding the warranty on our products, please feel free to contact our friendly customer support team through the chat icon.